Cookie Policy
Understanding how kravello uses tracking technologies to enhance your financial management experience
What Are Cookies and Tracking Technologies
At kravello, we use various tracking technologies to make your experience smoother and more relevant. Think of cookies as tiny digital notes that help us remember your preferences and understand how you interact with our financial services platform.
These technologies include traditional cookies, web beacons, local storage, and similar tools that collect information about your browsing patterns. We're not trying to be sneaky here – it's actually about making kravello.com work better for you.
When you visit our site, these technologies help us remember things like your preferred dashboard layout, which financial tools you use most often, and how you navigate through different sections. It's like having a digital assistant that learns what works best for your workflow.
Types of Tracking We Use
Essential Cookies
These keep kravello.com running properly. They handle your login sessions, security features, and basic site functionality. Without these, you wouldn't be able to access your account or use our core financial management tools safely.
Functional Cookies
These remember your preferences and settings. They save your dashboard customizations, preferred currency displays, notification settings, and other personal choices that make your experience more efficient.
Analytical Cookies
We use these to understand how people use kravello.com. They show us which features are popular, where users spend time, and what might need improvement. This helps us build better financial tools for Australian businesses.
Marketing Cookies
These help us show you relevant information about kravello's services. They track your interests and help us deliver content that matches what you're actually looking for in business finance solutions.
How Tracking Enhances Your Experience
Personalised Dashboard
When you customise your kravello.com dashboard, we remember those settings. Your preferred chart types, favourite reports, and frequently used tools appear exactly where you left them. No need to set everything up again each time you log in.
Smart Recommendations
Based on your usage patterns, we suggest relevant financial insights and tools that other similar businesses find valuable. If you frequently check cash flow reports, we might highlight new forecasting features that could help your planning.
Performance Optimisation
We track which features load slowly or cause confusion. This data helps our development team prioritise improvements and fix issues that actually affect real users, not just theoretical problems.
Security Monitoring
Tracking helps us spot unusual login patterns or suspicious activity on your account. If someone tries to access your financial data from an unexpected location, we can flag this and protect your information.
How Long We Keep Your Data
Most tracking data is automatically deleted after 24 months. Essential security logs might be kept longer as required by Australian financial regulations. You can request deletion of your data at any time through your account settings.
Your Control Options
Account Settings
Log into your kravello account and visit Privacy Settings to control what data we collect and how we use it for personalisation.
Browser Controls
Your web browser lets you block or delete cookies. Keep in mind this might affect how well kravello.com works for you.
Marketing Preferences
You can opt out of marketing tracking while keeping the functional features that make our platform useful for your business needs.
Data Export
Request a copy of the data we've collected about your usage patterns. We'll provide this in a readable format within 30 days.
Managing Cookies in Your Browser
Every major browser gives you control over cookies. Here's where to find these settings in popular browsers used by our Australian clients:
Look for "Privacy" or "Security" sections in your browser settings. Most browsers also offer "incognito" or "private browsing" modes that don't save tracking data between sessions.
Third-Party Tracking
Sometimes we work with other companies to provide certain features. For example, our analytics provider helps us understand site performance, and our payment processor handles transaction security.
These partners have their own privacy policies, and we choose them carefully based on their data protection standards. We don't sell your information to advertisers or marketing companies.
If you're using kravello.com integrations with other business software, those connections might involve additional tracking. You'll always be informed when setting up these integrations.
Updates and Changes
We update this policy when we add new features or change how tracking works. We'll email you about significant changes that affect your data or privacy options.
The "Last Updated" date at the top shows when we made the most recent changes. We keep previous versions available if you want to see what's changed over time.
Australian privacy laws require certain notifications, and we always meet those requirements while trying to keep communications clear and useful rather than overwhelming.
Questions About Our Cookie Policy?
If something isn't clear or you want to discuss your privacy options, we're happy to help.
Email us at help@kravello.com
Or write to us at: 6 Dairy Maple Tce Mandurah WA 6210, Australia
Phone: +61411111435